🛡️ Safe Gaming Policy • For 21+ Only

7p7799 Responsible Gaming — Your protection is our priority

Enjoy entertainment within limits. 7p7799 is committed to providing you with a safe and healthy gaming experience — through deposit limits, self-exclusion, and 24/7 support.

Our Commitment

7p7799 believes that online gaming can be an enjoyable form of entertainment — when played responsibly. We want every one of our players to stay protected, play within limits, and get support when needed. That is why we have developed a range of effective tools and policies for responsible gaming.

To participate on our platform, you must be 21 years of age or older. Account registration or gameplay by minors is strictly prohibited. Age verification is an essential part of our security framework.

Important: Gaming is not a source of income. It is for entertainment. Never play with borrowed money or funds needed for daily living expenses.

SSL Encryption and Data Protection

Your personal and financial information is completely secure. Every transaction is protected with advanced SSL technology.

Fair Play Guarantee

Every game delivers transparent and fair results. We ensure an unbiased and trustworthy gaming environment.

24/7 Support in Bengali

Contact our support team via live chat at any time of day — in Bengali.

Responsible Gaming Tools

7p7799 offers these features to help you stay in control of your play and remain within safe limits.

Deposit Control

Set Deposit Limits

You can set your own daily, weekly, or monthly deposit limits. This protects you from overspending and helps you play within your budget. Reducing the limit takes effect immediately.

Time Control

Time-Out Feature

If you feel you need a break, activate the time-out. You can temporarily suspend your account for anywhere from 24 hours to several weeks. No games can be played during this period.

Long-Term Protection

Self-Exclusion

If you feel that gaming is having a negative impact on your life, use self-exclusion. You can close your account for anywhere from 6 months to permanently. Making this decision takes courage.

Financial Protection

Loss Limit Setting

Set a limit so that games automatically stop once you have lost a specified amount. This protects you from financial harm and helps you stay aware.

Reality Check

Reality Check Reminder

Regular reminder pop-ups will let you know how long you have been playing in one session. This feature keeps you aware of time and gives you the chance to take a break when needed.

Account History

Gaming History Review

You can view a complete history of your deposits, withdrawals, and gaming activity at any time. Analyse your own playing patterns and take action if needed.

21+

For those aged 21 and above only

Age Verification and Minor Protection

A minimum age of 21 is required to open an account and play games at 7p7799. Age is verified at the time of registration and during the withdrawal process.

Always log out and keep your password secure so that no minor in your household can access your account. Use parental control software if children also use the same device.

If you suspect that a minor is attempting to use our platform, notify our support team immediately. We will take action without delay.

Signs of Problematic Gaming

If any of the following signs appear in you or someone close to you, please seek help.

  • Spending beyond the set budget and placing more bets to try to recover lost money
  • Hiding gaming from family or friends or lying about it
  • Repeatedly trying to stop gaming but failing
  • Neglecting daily responsibilities, family, or work in order to play games
  • Feeling restless, irritable, or anxious when not playing
  • Using money needed for daily living or borrowed funds for gaming
  • Neglecting sleep, food, or personal health because of gaming

How to Get Help

You are not alone. Asking for help is not a weakness — it takes courage.

1

Contact 7p7799 Live Chat

Our 24/7 live chat support team speaks Bengali. They will provide immediate help to activate account limits or self-exclusion.

2

Send a Support Request by Email

Email [email protected] explaining your situation. The team will respond quickly and take the necessary steps.

3

Seek Professional Advice

Speak with a mental health professional or counsellor. There are organisations and hospitals in Bangladesh that provide mental health services and support for this type of problem.

4

Reach Out to Loved Ones

Talk openly with family and friends. The support of the people around you can be your greatest strength.

Tips for Healthy Gaming

Following these simple guidelines will keep gaming enjoyable at all times.

Set a Budget

Decide how much you will spend before each session and stick to that limit. Stop when your budget is used up.

Limit Your Time

Do not play for long stretches at a time. Take regular breaks, spend time with family, and give attention to other leisure activities.

Keep an Entertainment Mindset

Think of gaming as entertainment, not a source of income. Winning is great, but keep a balanced attitude when you lose.

Stay Alert

Do not play when you are in a bad mood, under the influence of alcohol, or tired. Playing with a clear mind improves your ability to make decisions.

Deposit and Withdrawal Limits

Minimum Deposit

The minimum deposit amount for every payment method is ৳500. This lets you enjoy the games without spending large amounts.

Minimum Withdrawal

The minimum withdrawal amount is ৳800. Both deposits and withdrawals can be made via bKash, Nagad, Rocket, Upay, and bank transfer.

Fast Withdrawal

Withdrawals are generally completed within 30 minutes to 3 hours. Fast transactions keep you in control at all times.

Remember: If you want to lower your personal deposit limit further, let our support team know via live chat. We will action your request immediately. Reducing a limit always takes effect faster than increasing one.

Frequently Asked Questions

Here you will find answers to questions you may have about responsible gaming.

To activate self-exclusion, contact our support team via 24/7 live chat or email us at [email protected]. Let us know how long you want the exclusion to last (6 months, 1 year, or permanent). Once the exclusion is active, you will not be able to log in during that period.

A time-out is a short break — usually from 24 hours up to a few weeks. It is for those who want to take a brief pause. Self-exclusion is a longer-term solution — for 6 months or more, and can also be made permanent. If gaming feels problematic, choosing self-exclusion is the better option.

Yes, but the rules differ for reducing and increasing the limit. Reducing the limit takes effect immediately. Increasing the limit requires a waiting period, to prevent decisions made in the heat of the moment. Contact live chat to change your limit.

No, no one under the age of 21 can open an account or play games at 7p7799. Age is verified during the registration process and at the time of withdrawal. If any false information is provided, the account will be closed and deposited funds will not be returned.

First, contact 7p7799's 24/7 live chat — our support team speaks Bengali and will help with self-exclusion or setting limits. You can also email [email protected]. For professional mental health support, contact your nearest hospital or counselling service.

Once a temporary self-exclusion period ends, you will need to contact live chat to reactivate your account. However, a permanent exclusion cannot be reversed. If you feel you need more time even after the period ends, the self-exclusion can be extended further.

Play safely, stay happy

Use the links below to learn more about responsible gaming or to enjoy our games safely.